Enterprise agentic telecom intelligence

The telecom copilot that understands, acts, and improves.

Unify customer support, bill intelligence, network diagnostics, plan recommendations, ticket operations, and enterprise knowledge in one production-grade AI workspace.

Multi-agent orchestration Streaming responses Cited RAG
TeleMind Operations Console
AI AssistantHow can I help with your service?
6 agents online
My WiFi is slow and video calls keep dropping.
Network Agent

I’m checking the symptoms against your regional network status. The connection is operational, but the pattern suggests local congestion.

  1. Move the call device to 5 GHz.
  2. Pause high-bandwidth downloads.
  3. Run the guided latency test.
Ask TeleMind anything…
Potential savings€184 / year
Network healthOperational
Built for modern telecom operations
DEUTSCHE TELEKOM5G COREFIBER OPSENTERPRISE CXAI ENGINEERING
One intelligent platform

Every telecom workflow. One coordinated AI system.

Designed as a real enterprise product, not a collection of disconnected demos.

Multi-agent intelligence

Specialist agents coordinate billing, network, sales, support, email, and knowledge tasks.

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Cited enterprise RAG

Index telecom documents in ChromaDB and answer from retrieved evidence with transparent citations.

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Bill intelligence

Extract charges, taxes, roaming, usage, anomalies, recommendations, and estimated savings from PDF bills.

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Network troubleshooting

Combine customer symptoms with simulated telemetry, guided diagnostics, escalation, and automatic ticket creation.

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Evaluation built in

Track prompt versions, latency, tokens, estimated cost, hallucination signals, quality, and user ratings.

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Enterprise controls

JWT rotation, RBAC, CSRF protection, audit records, validation, rate limits, and isolated model credentials.

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Operational intelligence

From customer question to resolved outcome.

TeleMind does more than generate text. It selects a specialist, gathers evidence, structures the workflow, and records the result for operational follow-through.

Persistent conversation history and search
Automatic ticket title, priority, department, and ETA
Real-time notifications and support timelines
Role-aware customer, agent, and admin workspaces
Explore the workspace
TeleMindAgent Router
Billing
Network
Sales
Ticket
Email
Knowledge
How it works

Fast for customers. Rigorous behind the scenes.

01

Ask in natural language

Chat, speak, upload a bill, or search company knowledge.

02

TeleMind routes to a specialist agent

LangGraph selects the right specialist and preserves workflow state.

03

Agents retrieve context and perform the workflow

RAG, diagnostics, structured extraction, and business APIs provide grounded context.

04

You receive a streamed, actionable answer

Results stream to the UI and persist with agent, citation, latency, and quality metadata.

Designed for trust

A product experience teams can confidently demonstrate.

TeleMind turns a complex AI architecture into a calm, credible operator experience.

MKMara K.Customer Operations Lead

The integrated prompt telemetry and citations make the AI behavior explainable to engineering and support teams.

JWJonas W.AI Platform Engineer

Bill analysis, network triage, and ticket generation finally feel like one workflow rather than three separate tools.

LSLeonie S.Digital Service Manager
Enterprise-ready foundation

Start locally. Scale with your infrastructure.

The complete repository includes every service required to run TeleMind with local AI behavior. Connect production model, email, storage, observability, and deployment services as your environment requires.

Complete platformOpen architecture

Frontend, gateway, AI runtime, MongoDB, ChromaDB, Docker, NGINX, tests, and documentation.

  • Customer, agent, and admin roles
  • OpenAI, Gemini, and Llama-compatible models
  • Streaming, memory, RAG, voice, analytics
  • No feature-gated demo screens
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Frequently asked questions

Everything you need to evaluate the platform.